Frequently Asked Questions
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Anyone! WSFE is a farm-to-florist marketplace connecting customers with flowers grown by small farms in the West Sound region.
We serve florists, wedding and event professionals, designers, restaurants, retailers, and anyone who loves beautiful, locally grown flowers. Whether you need a few bunches for your kitchen table or flowers for a large event, you're welcome to shop with us.
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WSFE operates from April to October when the flowers are blooming.
Our online shop opens Sunday at 6:00 AM and closes Monday at 11:00 PM for that week's orders.
Our farmers harvest and prepare orders on Tuesday, and flowers are delivered on Wednesday or available for pickup on Thursday.
It's a quick turnaround from farm to vase: your flowers are typically harvested within a day or two of reaching you.
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No! You don't pay for your order at checkout. Instead, we keep a credit card securely on file and charge it after your order has been delivered or picked up.
This gives you a chance to look over your flowers first and make sure everything is correct. If there are any substitutions, adjustments, or additional flowers you'd like to add, we can make those changes before your card is charged.
You get to see your flowers first, then pay for exactly what you receive.
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We deliver throughout the West Sound region, from Port Townsend to Tacoma, with delivery available to our designated delivery hubs and service areas.
You can also choose pickup from the WSFE cooler at Moss and Madder Farm in Olalla.
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Absolutely! If you're planning ahead for a wedding, event, holiday, or special project, you can submit a pre-order through our Wish List/Pre-Order form.
Pre-orders can be placed up to four weeks in advance and help us get a sense of what you'll need. While we can't guarantee specific varieties or quantities that far ahead—flowers are living things, after all!—pre-orders help our farmers plan their harvests and give you a better chance of getting the flowers you're looking for.
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Yes. Cancellations can be made without charge until 10:00 AM Tuesday.
After 10:00 AM Tuesday, our farmers have begun harvesting and preparing your flowers, so we are no longer able to cancel orders without a charge. Cancellations after 10:00 AM Tuesday will be charged the full order amount, less any delivery fees.
This policy helps us compensate our farmers for flowers that have already been harvested specifically for your order and helps minimize waste.
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Seasonal Flowers are flowers that are naturally available from our local farms at that particular time of year.
Unlike imported or greenhouse-grown flowers that may be available year-round, our farmers grow according to the seasons. That means what's in the shop changes constantly!
Spring might bring tulips, narcissus, and ranunculus. Summer brings an abundance of dahlias, zinnias, sunflowers, and other warm-season flowers. Fall brings dahlias, chrysanthemums, grasses, seed pods, and other late-season treasures.
The fun part? There's always something new to discover.
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We think local flowers are better because they're fresher, more unique, and connected to the place where you live.
Freshness: Our flowers are harvested close to when you receive them, rather than spending days traveling through a supply chain.
More variety: Local flower farmers grow hundreds of interesting varieties that you won't typically find at a grocery store or traditional wholesale flower market. We grow some weird and wonderful flowers!
Support for small farms: When you buy from WSFE, your purchase supports independent flower farmers right here in our region.
Less travel: Flowers grown close to home don't need to be flown or trucked thousands of miles before they reach your vase which means a lower carbon footprint and less damage to the flowers along the way.
Flowers with a sense of place: Local flowers reflect our seasons and our beautiful PNW region. They're a little less predictable—and that's part of what makes them special.
When you buy local, you're not just buying flowers. You're supporting the people who grow them, the land they grow on, and a stronger local flower economy.